SMS Settings

Overview

SMS Settings allow you to configure automated text message notifications to subscribers. The system can send SMS for various events like activation, expiration reminders, payment confirmations, and custom notifications. Proper SMS configuration ensures your subscribers stay informed about their account status.

SMS Gateway Configuration

Gateway Type

What It Does: Selects which SMS service provider you want to use for sending text messages.

Available Built-in Gateways

ZAL ULTRA comes with 18+ pre-integrated SMS gateways from different countries. Simply select your gateway and enter credentials - no technical setup required!

Bangladesh (BD)

Bulk SMS (BD) - Requires: api_key, senderid
Reve SMS (BD) - Requires: apiKey, secretKey, callerID
24 Bulk SMS (BD) - Requires: api_key, customer_id
iSMS Plus (BD) - Requires: api_token, sid
Novocom SMS (BD) - Requires: ApiKey, ClientId, SenderId

Pakistan (PK)

Life Time SMS (PK) - Requires: api_token, api_secret, from
Sendpk (PK) - Requires: password, sender, username
Whatsapp SUS (PK) - Requires: api_key, sender, footer
CSMS (PK) - Requires: msisdn, password, mask
Msg Whatsapp (PK) - Requires: api_key
Aqib SMS (PK) - Requires: apikey, intance

Africa

Africa's Talking (AF) - Requires: username, apiKey, from
Kudi SMS (NG - Nigeria) - Requires: token, senderID
Bongo SMS (TZ - Tanzania) - Requires: apikey, apitoken, type, from

Other Countries

iSMS (PH - Philippines) - Requires: un, pwd, type
MSG Owl SMS (MV - Maldives) - Requires: api_key, sender_id
Wavesnett SMS (IN - India) - Requires: apikey, sender

Custom Integration

Custom SMS (File Based) - For any other SMS gateway not listed above
Works with any HTTP-based API
Requires custom integration file
Contact support for setup

How to Choose

Local ISP: Use local gateway (BulkSMSBD, SMS.NET.BD)
International: Use Twilio or Nexmo
Custom Gateway: Use Custom SMS API option (if your gateway is not listed)

SMS Status

What It Does: Turns SMS notifications on or off system-wide.

When Enabled (On)

✅ SMS sent automatically for configured events
✅ Subscribers receive notifications
✅ SMS queue processes messages
✅ SMS logs are recorded

When Disabled (Off)

❌ No SMS sent (even if templates are configured)
❌ Subscribers won't receive notifications
✅ System continues to work normally
✅ Can be re-enabled anytime

Use Cases for Disabling

Testing without sending real SMS
Temporarily stop SMS during maintenance
Reduce SMS costs during off-peak
Troubleshooting SMS issues

How to Configure SMS Gateway

Step-by-Step Configuration

Step 1: Access SMS Settings

Login to ZAL ULTRA admin panel
Go to Settings (gear icon in sidebar)
Click on SMS Settings tab
Click Edit button

Step 2: Select Your Gateway

Find Gateway Name dropdown
Select your SMS provider from the list
System will show required credentials below

Step 3: Enter Credentials

Fill in the required fields (shown automatically)
Get these credentials from your SMS provider
Double-check for typos

Step 4: Enable SMS

Toggle SMS Status to ON
This activates SMS sending

Step 5: Save Settings

Click Submit button
Settings are saved

Step 6: Test SMS

Click Test SMS button
Enter your phone number
Click Send Test SMS
Check if SMS received

Gateway Configuration Fields

Different gateways require different information. Here's what you need for each:

Bangladesh Gateways

Bulk SMS (BD)

api_key - Your Bulk SMS API key
senderid - Your approved sender ID/name

Reve SMS (BD)

apiKey - Your Reve SMS API key
secretKey - Your secret key
callerID - Your approved caller ID

24 Bulk SMS (BD)

api_key - Your 24 Bulk SMS API key
customer_id - Your customer ID

iSMS Plus (BD)

api_token - Your API token
sid - Your sender ID

Novocom SMS (BD)

ApiKey - Your API key (case-sensitive)
ClientId - Your client ID
SenderId - Your sender ID

Pakistan Gateways

Life Time SMS (PK)

api_token - Your API token
api_secret - Your API secret
from - Your sender number/name

Sendpk (PK)

username - Your Sendpk username
password - Your Sendpk password
sender - Your sender name

Whatsapp SUS (PK)

api_key - Your API key
sender - Your WhatsApp sender number
footer - Footer text for messages

CSMS (PK)

msisdn - Your mobile number
password - Your password
mask - Your sender mask/name

Msg Whatsapp (PK)

api_key - Your API key

Aqib SMS (PK)

apikey - Your API key
intance - Your instance ID

African Gateways

Africa's Talking

username - Your Africa's Talking username
apiKey - Your API key
from - Your sender ID

Kudi SMS (Nigeria)

token - Your Kudi SMS token
senderID - Your sender ID

Bongo SMS (Tanzania)

apikey - Your API key
apitoken - Your API token
type - Message type
from - Your sender ID

Other Countries

iSMS (Philippines)

un - Your username
pwd - Your password
type - Message type

MSG Owl SMS (Maldives)

api_key - Your API key
sender_id - Your sender ID

Wavesnett SMS (India)

apikey - Your API key
sender - Your sender ID

Where to Get Credentials

For All Gateways:

Create Account - Sign up with your chosen SMS provider
Verify Account - Complete verification process
Get API Credentials - Find in dashboard/settings
Register Sender ID - Apply for sender name approval (if required)
Add Balance - Top up your SMS account

Common Locations for Credentials:

Dashboard → API Settings
Dashboard → Developer Tools
Dashboard → Integration
Settings → API Keys
Account → Credentials

Sender ID Approval:

Some countries require sender ID approval
Submit application with business documents
Approval takes 1-7 business days
Use approved sender ID in settings

Important Notes

CREDENTIAL SECURITY

Never share your API credentials
Keep credentials secure
Change passwords regularly
Use strong passwords
Enable two-factor authentication (if available)

SENDER ID REQUIREMENTS

Different countries have different sender ID rules:

Bangladesh: Requires approval from BTRC
Pakistan: Requires approval from PTA
India: Requires DLT registration
Nigeria: Requires approval from NCC
Other countries: Check local regulations

COMMON MISTAKES

❌ Using wrong API key (test vs production)
❌ Typos in credentials
❌ Using unapproved sender ID
❌ Insufficient gateway balance
❌ Wrong phone number format

Supported SMS Gateways

ZAL ULTRA supports 18+ SMS gateways from around the world. All gateways are pre-integrated - just enter your credentials and start sending!

Bangladesh Gateways (5 Options)

1. Bulk SMS (BD)

Popular SMS provider in Bangladesh
Requires: API Key, Sender ID
Best For: General SMS needs
Setup Time: 5 minutes

2. Reve SMS (BD)

Enterprise-grade SMS gateway
Requires: API Key, Secret Key, Caller ID
Best For: Large volume SMS
Setup Time: 5 minutes

3. 24 Bulk SMS (BD)

24/7 SMS service
Requires: API Key, Customer ID
Best For: Round-the-clock operations
Setup Time: 5 minutes

4. iSMS Plus (BD)

Advanced SMS features
Requires: API Token, SID
Best For: Feature-rich SMS
Setup Time: 5 minutes

5. Novocom SMS (BD)

Reliable SMS delivery
Requires: API Key, Client ID, Sender ID
Best For: Business SMS
Setup Time: 5 minutes

Pakistan Gateways (6 Options)

1. Life Time SMS (PK)

Lifetime SMS service
Requires: API Token, API Secret, From Number
Best For: Long-term contracts
Setup Time: 5 minutes

2. Sendpk (PK)

Popular Pakistani SMS gateway
Requires: Username, Password, Sender
Best For: General SMS
Setup Time: 5 minutes

3. Whatsapp SUS (PK)

WhatsApp integration
Requires: API Key, Sender, Footer
Best For: WhatsApp messaging
Setup Time: 10 minutes

4. CSMS (PK)

Corporate SMS service
Requires: MSISDN, Password, Mask
Best For: Corporate clients
Setup Time: 5 minutes

5. Msg Whatsapp (PK)

WhatsApp messaging service
Requires: API Key
Best For: WhatsApp notifications
Setup Time: 5 minutes

6. Aqib SMS (PK)

Reliable SMS provider
Requires: API Key, Instance
Best For: General SMS
Setup Time: 5 minutes

African Gateways (3 Options)

1. Africa's Talking (Multi-country)

Coverage: Kenya, Uganda, Tanzania, Rwanda, Nigeria, etc.
Requires: Username, API Key, From Number
Best For: Pan-African operations
Setup Time: 10 minutes
Website: africastalking.com

2. Kudi SMS (Nigeria)

Nigeria-specific SMS gateway
Requires: Token, Sender ID
Best For: Nigerian ISPs
Setup Time: 5 minutes
Special Feature: Local language support

3. Bongo SMS (Tanzania)

Tanzania SMS provider
Requires: API Key, API Token, Type, From
Best For: Tanzanian ISPs
Setup Time: 5 minutes

Other Countries (3 Options)

1. iSMS (Philippines)

Philippines SMS gateway
Requires: Username (un), Password (pwd), Type
Best For: Filipino ISPs
Setup Time: 5 minutes

2. MSG Owl SMS (Maldives)

Maldives SMS provider
Requires: API Key, Sender ID
Best For: Maldivian ISPs
Setup Time: 5 minutes

3. Wavesnett SMS (India)

Indian SMS gateway
Requires: API Key, Sender
Best For: Indian ISPs
Setup Time: 5 minutes

Custom Gateway (Unlimited Options)

Custom SMS (File Based)

Any HTTP-based SMS API worldwide
Works with GET or POST requests
Supports JSON, XML, or plain text responses
Requires: Custom integration file (provided by support)
Setup Time: 1-2 business days
Cost: FREE integration service

Popular Custom Gateways:

BD Smart Pay (Bangladesh)
OnCloud API (Bangladesh)
Alpha SMS (Bangladesh)
Twilio (Global)
Nexmo/Vonage (Global)
MSG91 (India)
Fast2SMS (India)
Termii (Nigeria)
Any other HTTP-based SMS API

Custom SMS API Integration

If your SMS gateway is not listed in the built-in options, you can integrate any HTTP-based SMS API using the Custom SMS feature.

What is Custom SMS API?

Custom SMS API allows you to integrate any SMS gateway that works with HTTP requests (GET or POST). This gives you complete flexibility to use local or specialized SMS providers.

How Custom SMS Works

Step 1: Contact Your SMS Provider

Get your SMS gateway's API documentation
Note the API endpoint URL
Note required parameters (API key, username, password, etc.)
Note the request method (GET or POST)
Note the response format (JSON, XML, or plain text)

Step 2: Contact ZAL ULTRA Support

Provide your SMS gateway's API documentation
Our team will create a custom integration file for your gateway
Integration file will be installed in your system
No additional cost for custom SMS integration

Step 3: Configure in Settings

Go to Settings → SMS Settings
Select Custom SMS API as gateway type
Enter your API credentials
Select your custom integration from the dropdown
Save settings

Supported Request Types

GET Request APIs

Parameters sent in URL
Example: https://api.gateway.com/send?key=XXX&phone=XXX&message=XXX
Common for simple SMS APIs
Easy to test in browser

POST Request APIs

Parameters sent in request body
Supports JSON or form data
Example: POST https://api.gateway.com/send with JSON body
More secure than GET
Better for complex parameters

Supported Response Formats

JSON Response

json

{
  "status": "success",
  "message_id": "12345",
  "code": "200"
}

XML Response

xml

<response>
  <status>success</status>
  <message_id>12345</message_id>
</response>

Plain Text Response

SUCCESS: Message sent

Required Information from Your SMS Provider

When contacting your SMS provider, ask for:

API Endpoint URL
- Example: https://api.yourgateway.com/sms/send
Request Method
- GET or POST
Authentication Method
- API Key
- Username & Password
- Bearer Token
- Other
Required Parameters
- Phone number parameter name (e.g., to, mobile, phone)
- Message parameter name (e.g., message, text, msg)
- Sender ID parameter name (e.g., from, sender, sender_id)
- Any other required fields
Response Format
- JSON, XML, or plain text
- Success indicator (e.g., status: "success", code: 200)
- Error codes and messages

Example Custom SMS Gateways

Example 1: BD Smart Pay

API URL: http://bdsmartpay.com/sms/smsapi.php
Method: GET
Parameters:
- username - Your account username
- password - Your account password
- mobile - Recipient phone number
- sms_title - Sender ID
- message - SMS text
Response: Plain text with success/failure message

Example 2: OnCloud API

API URL: https://api.oncloudbd.com/smsapi
Method: GET
Parameters:
- api_key - Your API key
- senderid - Sender ID
- number - Phone number
- message - SMS text
Response: JSON with status code

Example 3: WhatsApp Integration (WhapiService)

API URL: https://gate.whapi.cloud/messages/text
Method: POST (JSON)
Headers: Bearer token authentication
Parameters:
- to - WhatsApp number
- body - Message text
Response: JSON with message ID

Custom SMS Configuration Fields

When you select Custom SMS API, you'll see these fields:

1. Service Name

Dropdown list of available custom integrations
Select the integration created for your gateway
Example: "BD Smart Pay", "OnCloud API", "Your Gateway Name"

2. API Credentials

Fields depend on your gateway requirements
Common fields:
- Username
- Password
- API Key
- API Secret
- Sender ID
- Base URL

3. SMS Log Status

Enable/disable detailed logging
Helps with troubleshooting
Shows API requests and responses

Testing Custom SMS

Before Going Live:

Verify API Credentials
- Double-check username, password, API key
- Ensure sender ID is approved by gateway
- Check API endpoint URL is correct
Send Test SMS
- Go to Settings → SMS Settings
- Click Test SMS button
- Enter your phone number
- Click Send
- Check if SMS received
Check SMS Logs
- Go to Logs → SMS Logs
- View the test SMS entry
- Check delivery status
- Review any error messages
Verify Response
- Success message should appear
- SMS should be received within 1-2 minutes
- Sender ID should display correctly

Troubleshooting Custom SMS

Issue: "Custom SMS Service Not Found"

Solution: Contact support to install custom integration
Ensure integration file is uploaded to system
Check service name spelling

Issue: "Invalid API Credentials"

Solution: Verify credentials with SMS provider
Check for extra spaces in fields
Ensure API key/password is active

Issue: "SMS Not Received"

Solution: Check SMS logs for error details
Verify phone number format
Check gateway account balance
Contact SMS provider support

Issue: "Response Parsing Error"

Solution: Contact support with error details
May need to adjust response parsing logic
Provide sample API response

Benefits of Custom SMS

Flexibility

✅ Use any SMS gateway worldwide
✅ Not limited to built-in gateways
✅ Switch providers easily

Cost Savings

✅ Choose most affordable local provider
✅ Negotiate better rates
✅ No vendor lock-in

Local Support

✅ Use local language support
✅ Better delivery rates in your country
✅ Faster issue resolution

Specialized Features

✅ WhatsApp integration
✅ Voice SMS
✅ Bulk SMS features
✅ Custom sender IDs

Getting Custom SMS Integration

Step-by-Step Process:

Gather Information
- Get API documentation from your SMS provider
- Note all required parameters
- Test API manually (using Postman or browser)
Contact ZAL ULTRA Support
- Email: [email protected]
- Provide: API documentation, sample request/response
- Mention: Your SMS gateway name
Integration Development
- Support team creates custom integration
- Usually completed within 1-2 business days
- Free of charge for ZAL ULTRA customers
Installation
- Integration file installed in your system
- You'll receive configuration instructions
- Test SMS sent to verify
Go Live
- Configure credentials in SMS Settings
- Test with real subscribers
- Monitor SMS logs for issues

Custom SMS vs Built-in Gateways

Feature	Built-in Gateways	Custom SMS
Setup Time	Instant	1-2 days
Configuration	Simple	Requires API details
Support	Built-in	Custom integration
Flexibility	Limited options	Any gateway
Cost	Varies	Your choice
Updates	Automatic	May need updates

Popular Custom SMS Gateways

Bangladesh:

BD Smart Pay
OnCloud API
Alpha SMS
Boom Cast
Elite Buzz

Pakistan:

Twilio Pakistan
Jazz Business
Telenor Bulk SMS

India:

MSG91
Fast2SMS
TextLocal
ValueFirst

Kenya:

Africa's Talking
Safaricom Bulk SMS

Nigeria:

Termii
SmartSMSSolutions

Global:

Any HTTP-based SMS API
WhatsApp Business API
Telegram Bot API

Important Notes

IMPORTANT

Custom SMS integration requires API documentation from your provider
Integration is created by ZAL ULTRA support team
No programming knowledge required from your side
Free service for ZAL ULTRA customers

RECOMMENDATION

Test custom SMS thoroughly before going live
Keep API credentials secure
Monitor SMS logs regularly
Maintain good balance with SMS provider

SMS Templates

SMS templates define what messages are sent for different events. You can customize each template.

Available Templates

1. Activation SMS

When Sent: When subscriber package is activated
Default Message: "Dear {name}, your package {package} has been activated. Valid until {expiry}. Thank you!"

2. Expiration Reminder

When Sent: Before package expires (configurable days)
Default Message: "Dear {name}, your package will expire on {expiry}. Please renew to continue service."

3. Expired SMS

When Sent: When package expires
Default Message: "Dear {name}, your package has expired. Please contact us to renew."

4. Payment Received

When Sent: When payment is received
Default Message: "Dear {name}, we received your payment of {amount}. Thank you!"

5. Low Balance Alert

When Sent: When subscriber balance is low
Default Message: "Dear {name}, your balance is low ({balance}). Please recharge soon."

6. Invoice Generated

When Sent: When new invoice is created
Default Message: "Dear {name}, new invoice #{invoice} for {amount} has been generated."

7. Custom SMS

When Sent: Manual SMS from admin
Message: Custom text entered by admin

Template Variables

You can use these variables in your SMS templates:

{name} - Subscriber's full name
{username} - Subscriber's username
{phone} - Subscriber's phone number
{package} - Package name
{expiry} - Expiration date
{amount} - Payment/invoice amount
{balance} - Current balance
{invoice} - Invoice number
{company} - Your company name

Customizing Templates

Go to Settings → SMS Settings
Click on SMS Templates tab
Select template to edit
Modify message text
Use variables from the list above
Click Save

Tips for Good SMS Templates:

✅ Keep messages under 160 characters (1 SMS)
✅ Use clear, simple language
✅ Include company name
✅ Add call-to-action (e.g., "Call us at...")
✅ Test before going live

SMS Notifications

Automatic SMS Events

The system can automatically send SMS for these events:

Subscriber Events:

✅ Package Activation
✅ Package Expiration (before expiry)
✅ Package Expired
✅ Package Renewal
✅ Account Suspended
✅ Account Reactivated

Payment Events:

✅ Payment Received
✅ Invoice Generated
✅ Payment Due Reminder
✅ Balance Low Alert

Service Events:

✅ Service Interruption
✅ Maintenance Notification
✅ Speed Change Notification

Configuring Notifications

For each event, you can configure:

1. Enable/Disable

Turn notification on or off

2. Timing

When to send (immediate, scheduled, before expiry)
Example: Send expiration reminder 3 days before expiry

3. Recipients

Who receives the SMS (subscriber, admin, both)

4. Template

Which SMS template to use

SMS Queue System

How It Works:

Event occurs (e.g., package activation)
SMS added to queue
Queue processes SMS in background
SMS sent via gateway
Delivery status logged

Benefits:

✅ No delays in system operations
✅ Handles high volume
✅ Automatic retry on failure
✅ Delivery tracking

Testing SMS

Before Going Live

1. Test SMS Gateway Connection

Go to Settings → SMS Settings
Click Test SMS button
Enter test phone number
Click Send Test SMS
Check if SMS received

2. Test SMS Templates

Send test SMS for each template
Verify message format
Check variable replacement
Verify sender ID

3. Test Automatic Notifications

Create test subscriber
Activate package
Check if activation SMS received
Wait for expiration reminder
Verify all SMS received

Monitoring SMS

View SMS Logs:

Go to Logs → SMS Logs
View all sent SMS
Check delivery status
Filter by date, subscriber, status

SMS Log Information:

Recipient phone number
Message content
Sent date/time
Delivery status (Sent, Failed, Pending)
Gateway response
Error messages (if failed)

Troubleshooting

SMS Not Sending

Check These Settings:

✅ SMS Status is Enabled
✅ Gateway credentials are correct
✅ Gateway has sufficient balance
✅ Phone numbers are in correct format
✅ SMS template is configured
✅ Notification is enabled for the event

Common Issues:

Issue: "SMS Gateway Error"

Solution: Check gateway credentials
Verify API key/username/password
Check gateway account balance
Contact gateway support

Issue: "Invalid Phone Number"

Solution: Check phone format in Software Settings
Ensure phone numbers match format
Remove spaces or special characters

Issue: "SMS Sent but Not Received"

Solution: Check subscriber's phone number
Verify phone is active
Check SMS logs for delivery status
Contact gateway support

Issue: "Sender ID Not Showing"

Solution: Register sender ID with gateway
Some gateways require approval
Use approved sender ID only

SMS Delivery Issues

Delayed Delivery:

Check gateway status
High volume may cause delays
Peak hours may be slower
Contact gateway support

Failed Delivery:

Phone number may be invalid
Subscriber phone may be off
Network issues
Check SMS logs for error details

Partial Delivery:

Message may be too long (>160 chars)
Split into multiple SMS
Reduce message length

Best Practices

Cost Optimization

1. Use SMS Wisely

✅ Send only important notifications
✅ Avoid duplicate SMS
✅ Combine multiple notifications
✅ Use email for detailed info

2. Template Optimization

✅ Keep messages under 160 characters (1 SMS)
✅ Avoid special characters (may increase cost)
✅ Use abbreviations where appropriate

3. Timing

✅ Send during business hours
✅ Avoid late night SMS
✅ Batch non-urgent SMS

Message Quality

1. Clear Communication

✅ Use simple language
✅ Include company name
✅ Add contact information
✅ Include call-to-action

2. Professional Tone

✅ Be polite and respectful
✅ Avoid all caps (looks like shouting)
✅ Use proper grammar
✅ Proofread templates

3. Compliance

✅ Include opt-out option (if required by law)
✅ Don't send marketing SMS without consent
✅ Respect do-not-disturb hours
✅ Follow local SMS regulations

SMS Gateway Comparison

By Country

Gateway	Country	Setup Time	Credentials Required	Best For
Bangladesh Gateways
Bulk SMS (BD)	Bangladesh	5 min	API Key, Sender ID	General SMS
Reve SMS (BD)	Bangladesh	5 min	API Key, Secret Key, Caller ID	Enterprise
24 Bulk SMS (BD)	Bangladesh	5 min	API Key, Customer ID	24/7 Operations
iSMS Plus (BD)	Bangladesh	5 min	API Token, SID	Advanced Features
Novocom SMS (BD)	Bangladesh	5 min	API Key, Client ID, Sender ID	Business SMS
Pakistan Gateways
Life Time SMS (PK)	Pakistan	5 min	API Token, API Secret, From	Long-term
Sendpk (PK)	Pakistan	5 min	Username, Password, Sender	General SMS
Whatsapp SUS (PK)	Pakistan	10 min	API Key, Sender, Footer	WhatsApp
CSMS (PK)	Pakistan	5 min	MSISDN, Password, Mask	Corporate
Msg Whatsapp (PK)	Pakistan	5 min	API Key	WhatsApp
Aqib SMS (PK)	Pakistan	5 min	API Key, Instance	General SMS
African Gateways
Africa's Talking	Multi-country	10 min	Username, API Key, From	Pan-African
Kudi SMS	Nigeria	5 min	Token, Sender ID	Nigerian ISPs
Bongo SMS	Tanzania	5 min	API Key, API Token, Type, From	Tanzanian ISPs
Other Countries
iSMS	Philippines	5 min	Username, Password, Type	Filipino ISPs
MSG Owl SMS	Maldives	5 min	API Key, Sender ID	Maldivian ISPs
Wavesnett SMS	India	5 min	API Key, Sender	Indian ISPs
Custom
Custom SMS	Any Country	1-2 days	Varies	Any Gateway

By Features

Feature	Built-in Gateways	Custom SMS
Setup Time	5-10 minutes	1-2 business days
Technical Knowledge	None required	None required
Configuration	Enter credentials only	Enter credentials + integration file
Support	Pre-tested and verified	Custom integration by support team
Cost	Gateway provider charges	Gateway provider charges + FREE integration
Flexibility	18 pre-integrated options	Unlimited options
Updates	Automatic	May require updates
Reliability	Tested by thousands of users	Depends on gateway

Getting Started Checklist

Initial Setup

[ ] Choose SMS gateway
[ ] Create account with gateway provider
[ ] Get API credentials
[ ] Register sender ID (if required)
[ ] Add balance to gateway account

System Configuration

[ ] Go to Settings → SMS Settings
[ ] Select gateway type
[ ] Enter gateway credentials
[ ] Enable SMS Status
[ ] Configure sender ID

Template Setup

[ ] Review all SMS templates
[ ] Customize messages
[ ] Test variable replacement
[ ] Keep messages under 160 characters
[ ] Save templates

Testing

[ ] Send test SMS
[ ] Verify SMS received
[ ] Check sender ID display
[ ] Test all templates
[ ] Verify automatic notifications

Monitoring

[ ] Check SMS logs daily
[ ] Monitor delivery rates
[ ] Track SMS costs
[ ] Review failed SMS
[ ] Optimize templates

General Settings - Company information
Subscriber Settings - Subscriber configuration
Email Settings - Email notifications
Software Settings - System configuration

SMS Logs

View all sent SMS messages with delivery status, timestamps, and recipient information. Use filters to find specific SMS or track delivery issues.

SMS Settings ​

Overview ​

📋 Table of Contents ​

SMS Gateway Configuration ​

Gateway Type ​

Available Built-in Gateways ​

How to Choose ​

SMS Status ​

When Enabled (On) ​

When Disabled (Off) ​

Use Cases for Disabling ​

How to Configure SMS Gateway ​

Step-by-Step Configuration ​

Gateway Configuration Fields ​

Bangladesh Gateways ​

Pakistan Gateways ​

African Gateways ​

Other Countries ​

Where to Get Credentials ​

Important Notes ​

Supported SMS Gateways ​

Bangladesh Gateways (5 Options) ​

Pakistan Gateways (6 Options) ​

African Gateways (3 Options) ​

Other Countries (3 Options) ​

Custom Gateway (Unlimited Options) ​

Custom SMS API Integration ​

What is Custom SMS API? ​

How Custom SMS Works ​

Supported Request Types ​

Supported Response Formats ​

Required Information from Your SMS Provider ​

Example Custom SMS Gateways ​

Custom SMS Configuration Fields ​

Testing Custom SMS ​

Troubleshooting Custom SMS ​

Benefits of Custom SMS ​

Getting Custom SMS Integration ​

Custom SMS vs Built-in Gateways ​

Popular Custom SMS Gateways ​

Important Notes ​

SMS Templates ​

Available Templates ​

Template Variables ​

Customizing Templates ​

SMS Notifications ​

Automatic SMS Events ​

Configuring Notifications ​

SMS Queue System ​

Testing SMS ​

Before Going Live ​

Monitoring SMS ​

Troubleshooting ​

SMS Not Sending ​

SMS Delivery Issues ​

Best Practices ​

Cost Optimization ​

Message Quality ​

SMS Gateway Comparison ​

By Country ​

By Features ​

Getting Started Checklist ​

Initial Setup ​

System Configuration ​

Template Setup ​

Testing ​

Monitoring ​

Related Documentation ​

SMS Logs ​

SMS Settings

Overview

📋 Table of Contents

SMS Gateway Configuration

Gateway Type

Available Built-in Gateways

How to Choose

SMS Status

When Enabled (On)

When Disabled (Off)

Use Cases for Disabling

How to Configure SMS Gateway

Step-by-Step Configuration

Gateway Configuration Fields

Bangladesh Gateways

Pakistan Gateways

African Gateways

Other Countries

Where to Get Credentials

Important Notes

Supported SMS Gateways

Bangladesh Gateways (5 Options)

Pakistan Gateways (6 Options)

African Gateways (3 Options)

Other Countries (3 Options)

Custom Gateway (Unlimited Options)

Custom SMS API Integration

What is Custom SMS API?

How Custom SMS Works

Supported Request Types

Supported Response Formats

Required Information from Your SMS Provider

Example Custom SMS Gateways

Custom SMS Configuration Fields

Testing Custom SMS

Troubleshooting Custom SMS

Benefits of Custom SMS

Getting Custom SMS Integration

Custom SMS vs Built-in Gateways

Popular Custom SMS Gateways

Important Notes

SMS Templates

Available Templates

Template Variables

Customizing Templates

SMS Notifications

Automatic SMS Events

Configuring Notifications

SMS Queue System

Testing SMS

Before Going Live

Monitoring SMS

Troubleshooting

SMS Not Sending

SMS Delivery Issues

Best Practices

Cost Optimization

Message Quality

SMS Gateway Comparison

By Country

By Features

Getting Started Checklist

Initial Setup

System Configuration

Template Setup

Testing

Monitoring

Related Documentation

SMS Logs