Onezeroart LLC

Appearance

General Settings ​

Overview ​

General Settings define your company's identity and basic configuration in ZAL ULTRA. These settings appear throughout the system including invoices, emails, reports, and the user interface. Proper configuration ensures professional branding and correct system operation.

📋 Table of Contents ​

  1. Branding Settings
  2. Company Information
  3. System Configuration
  4. Location Settings
  5. SEO Settings

Branding Settings ​

Field Name: logo
Type: Image Upload
Supported Formats: JPG, PNG, SVG
Recommended Size: 200x60 pixels
Max File Size: 2MB

Description ​

Your company logo appears throughout the system and represents your brand identity.

Where Logo Appears ​

  • Login Page - Top of login form
  • Dashboard - Sidebar header
  • Invoices - Invoice header (PDF)
  • Emails - Email header
  • Reports - Report header
  • Subscriber Portal - Portal header

Best Practices ​

  • ✅ Use transparent background (PNG format)
  • ✅ Keep aspect ratio around 3:1 (width:height)
  • ✅ Use high resolution for print quality
  • ✅ Test logo on both light and dark backgrounds
  • ✅ Optimize file size for faster loading

Favicon ​

Field Name: favicon
Type: Image Upload
Supported Formats: ICO, PNG
Recommended Size: 32x32 pixels or 16x16 pixels
Max File Size: 100KB

Description ​

Favicon is the small icon displayed in browser tabs, bookmarks, and address bar.

Where Favicon Appears ​

  • Browser tab
  • Bookmark list
  • Browser history
  • Desktop shortcuts
  • Mobile home screen (when saved)

Best Practices ​

  • ✅ Use simple, recognizable design
  • ✅ Use high contrast colors
  • ✅ Test on different browsers
  • ✅ Use ICO format for best compatibility

Company Information ​

Company Name ​

Field Name: name
Type: Text Input
Required: Yes
Max Length: 255 characters

Description ​

Official name of your ISP company.

Where It Appears ​

  • Invoice header
  • Email signatures
  • Reports
  • Login page
  • Dashboard header
  • Subscriber portal
  • All official documents

System Impact ​

  • Used in all automated communications
  • Appears in legal documents
  • Used for branding consistency

Company Slogan ​

Field Name: slogan
Type: Text Input
Required: Yes
Max Length: 255 characters

Description ​

A brief, catchy phrase that represents your company's mission or value proposition.

Examples ​

  • "Connecting Communities, Empowering Lives"
  • "Fast. Reliable. Affordable."
  • "Your Internet, Your Way"
  • "Bringing the World to Your Doorstep"

Where It Appears ​

  • Login page (below logo)
  • Invoice footer
  • Email signatures
  • Marketing materials

Support Phone ​

Field Name: phone
Type: Text Input
Required: Yes
Format: Follows phone format from Software Settings

Description ​

Primary customer support contact number.

Where It Appears ​

  • Invoice footer
  • Email signatures
  • Subscriber portal (Contact Us)
  • Error pages
  • Help sections

Best Practices ​

  • ✅ Use format: +880XXXXXXXXXX
  • ✅ Include country code
  • ✅ Use 24/7 support number if available
  • ✅ Test number regularly

Support Email ​

Field Name: email
Type: Email Input
Required: Yes
Format: Valid email address

Description ​

Primary customer support email address.

Where It Appears ​

  • Invoice footer
  • Email "Reply-To" address
  • Subscriber portal
  • Contact forms
  • System notifications

Best Practices ​

  • ✅ Use professional domain ([email protected])
  • ✅ Monitor inbox regularly
  • ✅ Set up auto-reply for after hours
  • ✅ Use ticketing system integration

System Configuration ​

Local Timezone ​

Field Name: timezone
Type: Dropdown Select
Required: Yes
Options: All PHP timezones

Description ​

System-wide timezone for all date/time operations.

CRITICAL SETTING

Incorrect timezone causes serious issues with:

  • Invoice dates
  • Expiration dates
  • Auto-renew timing
  • Report generation
  • Log timestamps
  • Scheduled tasks

Common Timezones ​

Asia/Dhaka (Bangladesh) - UTC+6
Asia/Karachi (Pakistan) - UTC+5
Asia/Kolkata (India) - UTC+5:30
Africa/Nairobi (Kenya) - UTC+3
Africa/Lagos (Nigeria) - UTC+1
America/New_York (USA East) - UTC-5
Europe/London (UK) - UTC+0

System Impact ​

Affects All Time-Based Operations:

  • Subscriber expiration dates
  • Invoice generation dates
  • Payment timestamps
  • Auto-renew execution time
  • Report date ranges
  • Scheduled tasks (cron jobs)
  • Session logs
  • Activity logs

RADIUS Integration:

  • Must match NAS/Router timezone
  • Affects session start/stop times
  • Affects accounting data
  • Affects usage reports

Best Practices ​

  • ✅ Set timezone BEFORE adding subscribers
  • ✅ Match NAS/Router timezone exactly
  • ✅ Never change after going live (causes data inconsistency)
  • ✅ Document timezone in system documentation
  • ✅ Verify cron jobs run at correct times

If you must change timezone:

  1. Backup database
  2. Note all active subscriber expiration dates
  3. Change timezone
  4. Verify all dates are correct
  5. Check auto-renew execution time
  6. Monitor for 24 hours

Default Currency ​

Field Name: currency
Type: Dropdown Select
Required: Yes
Options: BDT, USD, EUR, GBP, INR, PKR, KES, NGN, etc.

Description ​

Default currency for all financial transactions and displays.

Where It Appears ​

  • Invoice amounts
  • Payment amounts
  • Package prices
  • Balance displays
  • Reports
  • Dashboard statistics

System Impact ​

  • All prices stored in this currency
  • Cannot be changed after transactions exist
  • Affects accounting reports
  • Used in payment gateway integration

Best Practices ​

  • ✅ Set currency BEFORE creating packages
  • ✅ Use local currency for your country
  • ✅ Never change after going live
  • ✅ Ensure payment gateways support this currency

Memory Limit ​

Field Name: memory_limit
Type: Text Input
Default: 256M
Format: Number + M (megabytes)

Description ​

PHP memory limit for the application.

  • Small ISP (<1000 subscribers): 256M
  • Medium ISP (1000-10000 subscribers): 512M
  • Large ISP (>10000 subscribers): 1024M or 2048M

When to Increase ​

  • Large CSV imports (>5000 records)
  • Large report generation
  • Bulk operations
  • Memory exhausted errors

System Impact ​

  • Affects import capacity
  • Affects report generation
  • Affects bulk operations
  • Does not affect normal page loads

Credit Status ​

Field Name: credit_status
Type: Toggle Switch (On/Off)
Default: Off

Description ​

Enables or disables credit/loan system for resellers.

When Enabled (On) ​

  • ✅ Resellers can request credit from admin
  • ✅ Admin can approve/reject credit requests
  • ✅ Credit limit tracking
  • ✅ Credit repayment tracking
  • ✅ Credit history reports

When Disabled (Off) ​

  • ❌ Credit system hidden
  • ❌ Resellers cannot request credit

Use Cases ​

  • Reseller credit facility
  • Loan management
  • Payment flexibility
  • Trust-based business model

Location Settings ​

Address ​

Field Name: address
Type: Text Input
Required: Yes
Max Length: 500 characters

Description ​

Full physical address of your company office.

Where It Appears ​

  • Invoice footer
  • Contact page
  • Email signatures
  • Legal documents
  • Google Maps (if enabled)

City ​

Field Name: city
Type: Text Input
Required: Yes

Country ​

Field Name: country
Type: Text Input
Required: Yes

Zip Code ​

Field Name: zip_code
Type: Text Input
Required: Yes

Latitude ​

Field Name: latitude
Type: Decimal Input
Format: XX.XXXXXX
Example: 23.810331

Description ​

Latitude coordinate for your company location on maps.

How to Get Coordinates ​

  1. Go to LatLong.net
  2. Search for your address
  3. Copy latitude value
  4. Paste here

Where It's Used ​

  • Google Maps integration
  • Location-based features
  • Distance calculations

Longitude ​

Field Name: longitude
Type: Decimal Input
Format: XX.XXXXXX
Example: 90.412521

SEO Settings ​

Copyright Text ​

Field Name: copyright
Type: Text Input
Default: © 2025 Your Company. All Rights Reserved.

Description ​

Copyright notice displayed in footer.

Where It Appears ​

  • Website footer
  • Invoice footer
  • Email footer
  • Login page footer

Meta Description ​

Field Name: meta_description
Type: Textarea
Max Length: 160 characters
Recommended: 150-160 characters

Description ​

Brief description of your ISP for search engines.

Example ​

Fast and reliable internet service provider in Dhaka, Bangladesh. 
Affordable packages, 24/7 support, fiber optic connectivity. 
Get connected today!

Best Practices ​

  • ✅ Include location
  • ✅ Include key services
  • ✅ Include call-to-action
  • ✅ Keep under 160 characters
  • ✅ Use natural language

Meta Keywords ​

Field Name: meta_keyword
Type: Text Input
Format: Comma-separated

Description ​

Keywords for search engine optimization.

Example ​

ISP, internet service provider, broadband, fiber optic, 
Dhaka internet, Bangladesh ISP, high-speed internet

Best Practices ​

  • ✅ Use 5-10 relevant keywords
  • ✅ Include location-based keywords
  • ✅ Include service-based keywords
  • ✅ Separate with commas

Meta Author ​

Field Name: meta_author
Type: Text Input

Description ​

Author or company name for SEO purposes.

Summary & Best Practices ​

Critical Settings (Set Before Going Live) ​

  1. ✅ Timezone - Never change after going live
  2. ✅ Currency - Never change after creating packages
  3. ✅ Company Name - Used in all official documents
  4. ✅ Support Contact - Ensure it's monitored

Branding Checklist ​

  • [ ] Logo uploaded (200x60px, transparent PNG)
  • [ ] Favicon uploaded (32x32px ICO)
  • [ ] Company name and slogan set
  • [ ] Support phone and email configured
  • [ ] Test logo appearance on invoices
  • [ ] Test email signatures

Location Checklist ​

  • [ ] Full address entered
  • [ ] City, country, zip code set
  • [ ] Latitude/longitude coordinates added
  • [ ] Test Google Maps integration

SEO Checklist ​

  • [ ] Meta description written (150-160 chars)
  • [ ] Meta keywords added (5-10 keywords)
  • [ ] Copyright text customized
  • [ ] Test search engine visibility

Troubleshooting ​

Logo Not Showing ​

  • Check file format (JPG, PNG, SVG)
  • Check file size (<2MB)
  • Clear browser cache
  • Check file permissions

Wrong Timezone ​

  • Verify timezone matches NAS/Router
  • Check cron job execution times
  • Review subscriber expiration dates
  • Check auto-renew logs

Currency Issues ​

  • Cannot change after transactions exist
  • Backup database before changing
  • Contact support for currency migration

www.onezeroart.com

© 2025 Onezeroart LLC. All Rights Reserved.